Terms & Conditions
Customer Support
We are dedicated to providing excellent support to ensure a seamless shopping experience for our customers. Please see our FAQs for answers to common questions or you can email us here or give us a call to discuss anything on 07757 619674.
Privacy Policy
Our Privacy Policy is designed to transparently communicate how we handle and safeguard your personal information. From secure payment verification to data collection, we prioritise your privacy. We aim to earn your trust and loyalty through clear and concise policies.
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What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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How do you collect information?
When you conduct a transaction on our website, contact us through our online contact forms or when you subscribe to our newsletter, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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Why do you collect such personal information?
We collect such non-personal and personal information for the following purposes:
1.To provide and fulfil your online order;
2.To provide our customers with ongoing customer assistance;
3.To be able to contact our visitors and customers with general or personalised service-related notices and promotional messages via our newsletter;
4.To comply with applicable laws and regulations (GDPR).
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How do you store, use, share and disclose my personal information?
Our online presence is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. The Beaded Garden does not store your payment information, nor does it share your information with any third parties..
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Wholesale Opportunities
Exploring wholesale opportunities? Discover how you can showcase our craft kits in your retail space. We have many stockists throughout the UK, America and Canada. Contact us to learn more and expand your offerings.
Accepted Payment Methods
- Secure Transactions via Stripe accepting most credit/debit cards
- PayPal